Frequently Asked Questions
What is herbal medicine or herbalism?
Herbal medicine, also known as botanical medicine or herbalism, refers to the use of plants and plant's extracts or flowers to treat diseases and ailments in order to promote health.
It had long been practiced separately from conventional medicine and is now becoming more popular with the advanced analysis and research proving their importance in the treatment and prevention of many diseases.
Are your products safe and risk-free?
Our products are manufactured under the strict quality control guidelines following the international manufacturing standards; which ensures their safety.
Thanks to the fact that all of our products are 100% natural, no side effects have been reported since their release.
Do you guarantee the effectiveness of your products?
We proudly stand leader in the market with our natural products answering natural needs; and if there's anything we owe this honor to, it is the effectiveness of our products and the trust of thousands of satisfied customers.
The products we offer are made of selected ingredients that have been proved to be so effective that we are offering a 180-day money back refund in case you are not happy with our products (though we are confident you will be).
Do I need a prescription?
Our products are herbal, thus they do not require any prescriptions. However, if you have any serious health issues or are under medications, please check with your doctor before starting any treatment. Your good health is our first concern.
Do you ship to my country?
There is no country restriction. We ship worldwide.
How long time does it take to receive my order?
Packages are shipped with Mail Express within 24 hours of placing your order. It usually takes 5 to 14 business days depending on your location.
With an extra fee of $ 24.95 you take the advantage of being shipped with Priority Express (Fedex/EMS/DHL/Colissimo...) which usually takes 2 to 5 business days only to ensure the delivery.
What's the country you ship from?
Packages are delivered from one of our international shipping centers in UK, USA, New Zealand, Asia and Ukraine. So to better accommodate you, we ship from the nearest point to your location to avoid delay in reception.
Privacy is our policy. It is on the top list of our priorities.
All products are packed in plain boxes and discreetly shipped without any indication about the content.
Will the product show on my card statement?
Absolutely not! The billing descriptor won't mention the product or the website name. It will only mention something related to Internet sale that doesn't refer at all to the product or anything untoward, hence ensuring protection of your privacy.
How do I pay?
We accept all major credit cards securely online and we use the latest encryption technology (256-Bit SSL) to protect our customers' data, this makes your order more secured than paying in a restaurant or a hotel.